Refund Policy

Last updated October 11, 2026

First payment: 14 days, no questions

If Nestmark Pro isn't for you, email hello@nestmark.dev within 14 days of your first payment and we will refund it in full. You don't need to give a reason.

Renewals

You can cancel at any time before a renewal and you won't be charged again. We don't refund the remaining part of a period you cancel in the middle of; Pro simply stays active until it ends.

If a renewal went through that you didn't mean to keep, write to us within 7 days of the charge. If you haven't used Pro features since it renewed, we'll refund it.

If something is broken

If a problem on our side kept you from using Pro and we couldn't fix it, tell us and we'll refund the affected period.

How refunds are paid

Payments are processed by Creem, our merchant of record, and refunds go back to the original payment method through Creem. They usually appear within 5–10 business days, depending on your bank.

How to cancel

Use the subscription link on your account page or in your Creem receipt. If you get stuck, email us and we'll cancel it for you.